Information Point for Migrants

Welcome to Navarra!

We want to be a place where you can find INFORMATION when you arrive in Navarra.

We believe that all people are equal, that we all have the same rights and responsibilities, and therefore deserve the same opportunities. We work for the free movement of all human beings and support and defend migrants in their fight for their rights.

We want to help you find your path and your place, while respecting your right to stay wherever you want! Wishing you lots of strength to build your future here, if that is what you choose!

LOCATION: We are located at Casa de la Juventud, c/ Sangüesa 30 (room 4.1), every Monday from 6:00 PM to 7:00 PM.


IMPORTANT INFO TO NOTE, NO MATTER WHERE YOU ARE FROM:

  • A person that does not have documents is irregular, not illegal. S/he has not done anything illegal. He or she just does not have an official document.
  • Do not keep your passport or any original documents with you! Always carry a photocopy instead!
  • If the National Police stop you, you MUST go with them if requested (but only if is the National Police, NOT the Municipal Police, the Policía Foral or Guardia Civil). For their part, the National policemen and women are required to call a lawyer. Do not be afraid of the lawyer, he is the person that will help you! Listen to their advice and follow it! And remember, you have the right to a translator!
  • If you are given an expulsion order, don’t be afraid at first because the expulsion is not immediate. The process usually lasts at least 2 years. Within the first 48 hours after the expulsion procedure begins, a public defender can file an appeal to stop the expulsion — your cooperation is very important. If no response is received to the appeal within 6 months, the expulsion is canceled. If the appeal is answered before 6 months, the lawyer can file an administrative litigation appeal, which extends the process by 10 to 12 months.
  • Never sign anything if you do not fully understand it. That’s why you always have the right to a lawyer and to someone who can translate for you.
  • If you are a minor (under the age og 18), it is very important that you inform someone immediately, because you have the right to special protection.

OTHER ORGANIZATIONS that will also provide you with information

Apoyo Mutuo – Elkarri Laguntza:
Avda. Marcelo Celayeta, 60.
On Mondays from 10:00 AM to 2:00 PM, they offer advice and a food bag.

Basic migration orientation and information service (opens in a new tab)


The content of this page is for informational purposes only. We appreciate it if you notify us of any errors or missing information.

burocracia

Census

Register! It’s the first thing you must do 
to be able to access your citizen rights.
colegio y universidad navarra

Education

We tell you how to access Public 
Education if you are a foreign person.
servicio navarro de salud

Health

Information you must know to be able 
to access Public Health in Navarra.
alquiler social

Accommodation

Barriers and options in accessing 
housing in Pamplona and the Region.

Sexist violence, equality and LGBTIQ+

When faced with an attack, seek help!
busqueda empleo personas migradas

Emploiment and training

Information and resources 
to find a job in Navarra.

Inmigration, asylum and nationality

Information you should know to apply 
for asylum and other procedures.
ayudas sociales

Aid and social services

Information on Guaranteed Income and 
other public services in Navarra.
Menores menas

Minors

Information on care for minors.
Diversidad